What We Collect and Why We Hold It
When you open an account with us, we collect the information needed to verify your identity, process transactions, and maintain your session. This includes your name, contact details, and payment wallet identifiers — for example, the mobile number linked to your JazzCash or Easypaisa account, or
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your Raast ID. We do not sell this information to third parties. Transaction records are retained to comply with applicable financial regulations and to resolve any disputes you raise about deposits or withdrawals. Your password is stored in hashed form; we never hold it in plain
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text. Device data such as browser type and IP address is logged for fraud prevention only. We hold personal data for as long as your account remains active and for a reasonable period afterward as required by applicable law. Where local law in Pakistan governs data
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handling, our practices follow those requirements. Availability of certain account features depends on local regulations and eligible regions. You may request a copy of your data or ask us to correct inaccurate records at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.